From American Eagle to Swatch, Why Brands Seem to Keep Getting It So Wrong

Michael M. Santiago | Getty Images

Form American eagle To swatch, brands appear to be making a lot of blunders lately.

When Actress Sydney Sweeney’s Jeans Campaign Came Out Last Month, Critics Lambasted The WordPlay of Good “Jeans” and “Ganes” as Tone Deaf with Nefariouss Undertones.

More recently, an advertisement from Swatch Sparked Backlash for Featuring an asian model pulling the corners of his eyes, in an offensive gesture.

Colgate-paalmolive‘s ad for sanex shower gel was banned in the uk for problems about black and white skin tones. And Consures Deride Cracker Barrel’s Decision to Dits Overalls-Clad Character for a more simplistic text-based logo as “sterile,” “Soulless,” and “Woke.”

Meanwhile, Recent Product Launches from Adidas And Prada have raised allegations of cultural approves.

That has reigned the debate about when an ad campaign is effective and when it’s just plain offensive, as companies confronized consumer scrutiny.

Outdated playbooks

“Each brand has its own blind spot,” David brier, brand specialist and author of “brand intervention” and “rich brand, poor brand” Told CNBC via email.

He noted, however, that too many brands are attempting to respond to consumers with an outdated playbook.

“Modern Brands are Trying to Navigate Cultural Complexity with Corporate Simplicity.

“This aren’t sensitivity failures. They’re empathy failures.

The new cracker barrel logo is seen on a menu inside the restaurant on aug. 21, 2025 in homestead, florida.

Joe Raedle | Getty Images

Some companies have had success in tapping into the zeitgeist – and, in some cases, seized on other brands’ shortcomings.

GapFor instance, this week sought to counter backter backst healthyy’s advertisement with aampai Backdrop.

Brier Said Companies Should Consider how they can genuinely connect with consumers and be represent, rather than simply trying to avoid offense.

“No brand can afford to fake understanding Away, “He added.

Balancing the risk

Nevertheles, ads are meant to spark conversation, and at a time when Grabbing and MainTaining Consures’ Attention – And Share of Wallet – Is Increasingly Difential, Brands has a fare a fainment to trend.

“Brands live and die by standing out and grabbing Attention. Professor of Brand Strategy and Culture at Regent’s University London.

In an age of social media and with ever more divided public opinions, Landing One Universal Message Can Be Diffficult, Wilson Noted. For as long as that remain the case, some brands may still see value in taking a calculated risk.

“It’s hard to land one university message, and even if you try and tailor your message to various groups, others are watching,” He said.

“Controversy Grabs Attention and Puts you at the front of people’s minds. It splits browds and forces people to have a decision when youWise they are probables Disproportionate publicity, which could be converted into sales. “

Ramesh Ghorai is the founder of www.livenewsblogger.com, a platform dedicated to delivering exclusive live news from across the globe and the local market. With a passion for covering diverse topics, he ensures readers stay updated with the latest and most reliable information. Over the past two years, Ramesh has also specialized in writing top software reviews, partnering with various software companies to provide in-depth insights and unbiased evaluations. His mission is to combine news reporting with valuable technology reviews, helping readers stay informed and make smarter choices.

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